Tax refund

Visitors residing outside Norway, Sweden, Denmark and Finland can receive a refund for the VAT paid on goods purchased in shops affiliated with Global Blue or Planet.

Global Blue

Global Blue's counter is located in the departure hall on the left side at check-in 2. To receive your refund show your completed Tax Free forms, goods and passport, as well as the flight ticket for the same day.

Remember to show lager goods to be sent in your luggage before checking in.

For more information go to
Phone: (+47) 928 69 910

Global Blue opening hours

Due to the covid-19 situation there are reduced opening hours.

When our refund point is closed the traveller can go to fashion store ÆRA Dame located after security control by gate A4. They will collect forms for proceed refund afterwards.

Opening hours ÆRA*

Monday - Friday: 08:00 - 18:00
Saturday: Closed
Sunday: 10:00 - 18:00

*Please note that there may be changes to the opening hours due to the covid-19 situation. 


Make sure you ask for a Tax Free Shopping cheque when you spend NOK 315 or more in one shop. The goods must be taken out of the country within 30 days of purchase.

Fill out your name, address and credit card number on the cheque before arriving at the airport. Your ticket, passport and goods must be shown to the Planet's counter in the departures hall. The staff will stamp your Tax Free form and the refund will be posted to your account within 4-6 weeks. For more information go to Planet.

Please note that there may be changes to the opening hours due to the covid-19 situation.

Opening hours 
Monday - Friday06:00 - 20:00
Saturday06:00 - 19:00
Sunday06:00 - 20:00