Terms & Conditions, Fly and Shine

Dear Customer,

Fly and Shine are pleased that you have chosen us. We will take care of your vehicle in the best way possible. We want you to have a good experience and kindly request that you read these terms carefully.

Valuables
Please remove all valuables to avoid these from getting lost or being damaged. Fixed equipment like GPS and DAB adapters can remain. Vehicle certificate, service book and other items that are in the glove department may also remain. We will not open your glove department.

Inform us of recent repairs or damages before the service
Please inform us about any recent repairs or damages to your car so we can adjust accordingly. Paint repairs that have not hardened properly may take damage from a high-pressure wash.

Car delivery and - return

  1. If you booked parking at P4 or P7, please park at the Fly and Shine pickup area. If you booked at P8, please park at any available space.
  2. Please deliver the car keys to the drop safe placed at the exit of P4. Without these, we cannot transport your car to the Fly and Shine facilities. The keys will be stored by Fly and Shine during the car transportation and service.
  3. The Fly and Shine staff will drive your car from the parking area at the airport to our facilities close by. We are responsible for any damage to your car during transportation.
  4. You will receive a code on sms when the car is ready to be picked up. You will get your car keys from the drop safe in the arrivals-terminal, close to Avinor Service Senter. Use the code from the sms to open the deposit.
  5. Pick up the car the same place where you parked it (see point 1)

Car wash and car workshop
The exterior wash is done using Istobal MNEX 32 washers. These are the latest technology. We use environmentally friendly chemicals as far as possible. We also recycle as much of the water used. The remaining water is treated properly. Fly and shine is a partner with Kvål Auto, which has all the necessary authorizations to carry out EU control/Periodic control.

Feedback
Fly and Shine wishes to improve our services and would appreciate all feedback.