Food & Beverage, Convenience stores, Lounges

Great customer experiences from a wide range of choice, price, and service

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Avinors current major F&B partners are SSP Norway, Reitan Convenience and HMSHost–Umoe F&B company. In addition, the following partners have one to three units at Avinor airports: Joe & The Juice, Bit AS, Deli De Luca, Espresso house, Salmon Company AS, Bistro to kokker AS, Himmelblå Kafè AS and Coop Svalbard ba.

Lounges: 5 SAS lounges (Oslo, Bergen, Trondheim, Tromsø), 2 common use lounges operated by SSP Norway (Oslo, Stavanger) and 1 VIP lounge operated by Avinor (Oslo).

Here is a complete list of existing contract expiration dates.

Value proposition for tenants

  • Predictable market with large volume of potential customers
  • Opportunity to test new products and concepts in a captive environment
  • Value creating partnership – increasing commercial revenues by focusing on customer needs

Strategic direction

The category mission is to exceed customer expectations in terms of choice, price range and service. The concept mix consists of power brands, local heroes and bespoke concepts, incorporating major trends as well as local market preferences. Business lounges are available at a limited number of airports. “Sense of place” is important for the four biggest airports and tourist destinations as an integrated part of the total offer.  

Partnership strategy depends on the size of the airport, but Avinor is open to creating good business conditions for all potential partners, both big and small, that fulfil the classification criteria.

Offering for travellers

Wide range of products/offering to cater for all consumer needs with excellent customer service – whether they are traveling alone or with family, for business or leisure, and have five minutes or five hours at the airport. 

Target segments

Avinor airports cater to all customer segments. The four biggest airports have considerable share of business travellers.

Key differentiators

Choice according to needs, preferences, and price level.

Please contact our category manager if any of the upcoming tenders are of interest.

Category Manager
Iskra Skram
Tenders
Roar Ødegaard