Lost and found
Lost or forgotten something during your journey? See how to search for lost property, report an item and contact the right place.
Search and report missing items
Have you lost something at Oslo, Bergen, Bodø, Tromsø, Trondheim or Stavanger airport?
- Use the lost and found service MissingX to search for/report what you lost.
Other options:
- Contact the airport lost and found office to see whether it has been handed in there.
- If it has not yet been handed in, you can contact the airline’s baggage representative at the airport - see contact information below.
If you have lost or forgotten something on your trip:
Lost something on the plane?
Items left behind on the airplane are delivered to the airport’s lost and found office - see contact information below.
Lost something on the way to or from the airport?
Items lost on the train to or from the airport must be traced through the relevant transport operator, e.g. Flytoget or the express bus.
How long are items stored?
Lost items are kept at the lost property office for three months. If they are not collected, they are sent on to Fretex or to the police lost property office.
What if I have left the airport?
Have you lost something at Oslo, Bergen, Bodø, Tromsø, Trondheim or Stavanger airport?
- Use the lost and found service MissingX to search for/report what you lost.
If the item is found, you can choose whether to pick it up at the airport or have it sent to your home.
Other options:
- Contact the airport lost and found office, or the airline’s baggage representative - see contact information below.
Missing checked baggage?
If your baggage did not arrive, is delayed, damaged, or you have taken the wrong bag from the baggage claim, you must contact the airline's baggage representative at the airport.
What does it cost to have lost property delivered?
Upon collection of lost property, a fee of 200 NOK applies. The fee helps cover costs related to the collection, storage, and return of lost items.
Contact the lost and found office at Oslo Airport:
Contact the lost and found office
The lost and found office at Oslo Airport is located by
check-in area #1 in the departure hall, and is open between 06:00-22:00.
Phone: (open 10:00-14:00)
Lost baggage?